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Are you guilty of saying this?

“My business [or nonprofit] is my baby.”

Ever said that before? I have.

We love our work! We take pride in the change we’re making in the world and take things personally because we’ve poured so much heart and soul into what we do.

I also have a real life human baby. Noelle is 9 months old now and she is super amazing and fun. She’s starting to talk and when she says Mamamamama, my heart just explodes. She’s crawling everywhere, trying to stand by herself, and I’m constantly chasing after her. Her half gummy/half toothy grin could melt even the coldest of hearts.

But she’s still a baby.

As her mama, I meet her needs and am at her beck and call 24/7. I love her so much that helping her grow and supporting her brings me so much joy, and I wouldn’t trade that responsibility for the world.

Now, thinking back to my business…do I really want my BUSINESS to be my baby too?

Demanding. Needy. Full of responsibilities that ONLY I can fulfill.

That’s a hard NO.

So if our work isn’t our baby, what SHOULD it be?

How about a race car!

You learn how it works, what buttons to push, what features to add to make it go further and faster, and the right mechanics to make it all run smoothly. Then those people (your team) can operate the race car to help it cross the finish line.

It’s a team effort and you’re all in alignment towards the same goal, but you don’t do everything.

So, how do we shift our work from being a baby to a race car?

  1. Automate. Take stock of all of your software and make sure it talks to each other, and there are no redundancies or gaps. For example, are you invoicing clients or donors in Quickbooks AND Dubsado? Choose one and stick with it. Is your CRM like Salesforce talking to your project management system like Asana? Link those babies up!
  2. Hire the right people. Figure out what roles you need on your team and hire for the roles, not the people. Maybe you need financial analysis and strategy and are trying to force a square peg into a round hole by asking your bookkeeper to do that work. They’re different skill sets, so get the right people into the right seats.
  3. Create a routine. Surely there are tasks in your organization that need to happen weekly, monthly, quarterly, and annually. Take an hour and write it all down, then map it out on your calendar, spreadsheet, or project management system. Consistency is the only way to make progress on any of your goals, and getting it all in one place will help you stick to the routine.

What do you think? Is your business your (demanding, needy, yet lovable) baby? Or is it a well-oiled machine ready to cross the finish line to your world-changing goals?

PS – Did you see my Instagram post this week? Check it out and let me know what you think!

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How Nonprofit Leaders Can Adopt a Growth Mindset

Have you seen the pretty scary statement from the Nonprofit Times that “most charities are teetering on financial peril”? According to this 2018 study, 50% of organizations, created to do more good in the world and serve those in need, are disappearing, dissolving, or closing up shop on a regular basis which means that whatever need they were created to fill is still out there. Eight percent of organizations are currently operating in the red and 30% are on the verge.

Financial peril. That’s a strong statement, but one that hits home to many organizations.

I recently wrote an article about the five steps nonprofits should take to build financial sustainability, and avoid the stress of living paycheck to paycheck (or donation to donation). But what I got to thinking about was the WHY behind this.

Why are organizations operating on a shoestring when there is a world of abundance out there?

I believe it boils down to two things:

  1. Scarcity mindset. Believing that there is only a limited pot of resources to go around, creating small fundraising goals and trying to cram our expenses (and impact!) into that goal.
  2. Lack of a business growth mindset. Growth = survival, and when we play small we don’t grow.

Forbes published an article titled Eight Ways Nonprofit Managers Can Embrace A Growth Mindset and I love that these eight strategies all come from nonprofit leaders, people who understand our sector and have traded the scarcity mindset for one of growth and abundance.

Here are a couple of my favorite strategies:

  1. Stay curious. When I go into a new organization and deep dive into their processes and procedures, especially as it relates to financial management, I hear the phrase “this is how we’ve always done it” far too often. Change (and growth, and impact!) doesn’t come by doing the same things the same way.
  2. Keep your eyes on the future. “What are you doing today to ensure that you’ll still be here tomorrow? Strategizing and planning for increases, both financially and in terms of capacity, are critical success factors.” I love this because in order to ensure we will be here in 5, 10, 20 years, we need to make sure we have the balance sheet and income statement to support that. (Check out my article on five steps to nonprofit sustainability!)
  3. Think like a business person. Know how to read your financial statements! Yes, yes, yes! (Want to be super savvy with your financials? Check out my article on insights hiding in your financial statements.)
  4. Encourage the team to share your growth mindset. Yes! I always encourage organizations to adopt a collaborative strategic planning and budgeting process to allow the whole team to dream big AND understand the resources behind those big dreams. When the team is involved from the beginning, they are more invested and engaged in the process to making those dreams a reality! (Want to learn more about my collaborative strategic planning process? Find the article here.)
  5. Invest in professional development. When things get tight, professional development is usually the first thing to get cut. But I’m pretty sure that it’s been proven to increase happiness and longevity of workers AND help the organization (I can’t provide any stats on this, so you’ll just have to trust my gut!) We have an online course in financial management over here which is perfect to help nonprofit leaders understand the ins and outs of managing the financials of a growing nonprofit. The best part is that it won’t blow your professional development budget AND the knowledge is transferable to everyone on your team! (Click here to Master Your Nonprofit Numbers!)

What do you think? How is your organization and leadership adopting a growth and abundance mindset? (Click over to Forbes for the whole article.)

PS – Are you ready to dive into a collaborative strategic planning process NOW? Remember, involving your team in your plans will lead to more engaged employees ALSO focused on growth! Grab our free strategic planning template here! >>>

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Three Ways to Be Transparent the RIGHT Way

The concept of “open book management” isn’t new, but it seems to be making a comeback recently due to years of corporate scandals and catastrophes. Investors and employees alike want to know who they’re supporting or working for and what’s going on behind the scenes, so CEOs are putting it all out there.

Allowing access to your most intimate (usually financial) data can be risky though. Often there are nuances or anomalies within the numbers that someone could easily misinterpret, causing even more distrust or concern than before they had that inner circle level access.

I’ve compiled a Transparency Tip Sheet to help you share your financials the RIGHT way. Download it here! >>

As a CFO, I LOVE sharing the financials with anyone and everyone – your employees, your board, your leadership team – so I’m a huge proponent of financial transparency. However, transparency is easy to get wrong when you share too much information without explanation, so I NEED to share three ways to be transparent the RIGHT way.

1. Begin by sharing strategy and goals. In order to execute the strategy and accomplish the goals, your people need to be on board with what you’re doing. Better than just sharing your strategic plan with a top-down approach, why not get everyone involved in the creation process? Hold roundtables, create working groups, and let everyone be a participant in the process to ensure buy-in. Without this background and investment in the strategy, the numbers you share will mean little.

2. Add context to the numbers. Sure, it’s easy to run a P&L and balance sheet and drop them into an email, or just forward your board documents to the organization. But the financial dexterity and comprehension of your team surely varies and many people won’t have the first clue on how to interpret the numbers. If you’re going to share, you must take the extra step to explain the numbers. Whether you send a dashboard with concise and clear talking points, or host a webinar or meeting to walk through the actions behind the numbers, this step is crucial. Bonus – this is great professional development for your employees!

3. Don’t leave out the negative stuff. Of course we all want to share the good – people get excited when we exceed our revenue numbers or land that multi-million dollar grant. But what happens when we miss our targets or severely exceed our expense budget? If you want to build trust, you still have to share the bad and the ugly. Worried that it will freak your people out? See above – add context to those numbers! For example, you missed your target because a funder’s board meeting got rescheduled, NOT because your organization is folding – and your people need to know that critical fact.

Are you ready to put it all out there? Grab our Transparency Tip Sheet to help you determine the Who/What/Where/When of sharing your numbers.

#strategicplan #strategicplanning #transparency #financialmanagement #financialstatements #finance #CFO

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How I got permission to play bigger

I think in to-do lists and excel sheets. Clean, crisp lines and boxes and structure. When anything gets a little too vague or dreamy, I immediately get uncomfortable. I’ve told myself for years that I’m not a visionary, that I don’t think big picture, that I’m not an inspiring leader. And because I’ve told myself those stories, I have retreated even further into my black and white, structured world.

Until entrepreneurship came along.

Like motherhood, entrepreneurship throws your entire universe and existence on its head. I want my business to grow because I am a Type A high achiever. Status quo is a foreign concept to me. But in order for my business to grow, I have to think outside the box. I can’t continue to do what I’ve always done if I want to see growth and change – I’m pretty sure a famous guy told us that that was insane.

One thing I’ve invested in over the past two years is a business mastermind. In fact, I even wrote about my mastermind experience here. I just finished up a weekend long retreat in New York City with my fellow mastermind women and it just clicked in my brain about my biggest takeaway from this experience.

My mastermind gave me the permission and ability to think bigger.

Left to our own devices, we are all inclined to play small. We move slower than we could and think we can’t do as much as we truly can. Now, I’m not advocating for pushing yourself beyond your natural limits or breaking yourself in the process, but when I envisioned my business model looking the exact same in five years from now, I knew I was playing small.

When I think about the value of this mastermind, I used to try and come up with a dollar amount ROI. I took the amount of money I spent and then think about the value I received. Well, I got a couple clients so that’s X amount, and I was able to launch a course which will make Y amount, so I guess it was a good deal.

But I realized, just yesterday, during a journaling exercise where we evaluated and celebrated where we are now compared to nine months ago when we started the mastermind, that this group of women and our leader have given me something so, so, so invaluable.

I now have the confidence and skill to think bigger than I ever have. To play bigger and expect more from myself.

I am so incredibly excited for the future of my business and my life, and its thanks to this mastermind.

Have you ever been part of a mastermind, or any group of peers where you get support and encouragement and challenge over a period of time? How did that change you as a leader or a person?

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Shaping your week to achieve your vision

I tend to take on a lot, sometimes intentionally because I am driven and thrive on being super busy and engaged, but also sometimes unintentionally.

I’ve told my mastermind group recently that my cup is full, and one or two more drops would make it overflow. While the strong Type A in me gets giddy at the thought of having a packed schedule and a million to-dos just waiting to be checked off, I’ve started to feel that chest tightness that means my life is just a tad too stressful right now.

One of the things I’ve done this year to help take my business to the next level is surround myself with inspirational women and men who have achieved the balance I desire – a highly successful business combined with a life of meaning and plenty of time for family and friends.

Three particular things these wise people have said stuck out to me, all this week!

“Get crystal clear on your goals and don’t do anything that doesn’t serve that.” Lewis Howes

How do I apply it? Ahem, anyone else’s calendar a hot mess? I tend to over-schedule myself and not leave enough time blocked off for creativity and big projects, and the busy work is not going to help me achieve my ten year vision.

The first step I see so many leaders neglect is defining the ten year vision. If you don’t know where you’re going, how will you know what actions will or won’t lead you there?! I’m working on defining this vision now, then comparing my calendar against it and declining anything that doesn’t align. Feels good!

We want to be great but we don’t have a plan for greatness.” Jasmine Star

How do I apply it? You’re a visionary leader and want to do amazing things but don’t know how to get started and execute. We get stuck in our own heads, overwhelmed, and nervous that we don’t know what we don’t know, all because we don’t have a plan for this visionary greatness.

Of course, she was talking about social media planning and strategy, but I see this in the leaders I work with all the time. Either they have a huge vision for impact in their organization but lack the critical financial management skills necessary to make their greatness a reality, OR they lack that strategic direction and vision necessary to make the impact they want.

Use Monday as a day to set the tone for the week. Inspired by Kira Stokes

How do I apply it? Of course, Kira was talking about never missing a Monday workout, this can be applied to everything in your life. When we think of Monday as the January 1st of each week, we enter the week with new inspiration, motivation, and drive.

So each Monday, review your calendar for the week and ensure every single appointment gets you a step forward on your goals, create a to-do list of meaningful action items that contribute to your vision, and of course, get that workout in!

Who do you surround yourself with to be inspired and motivated? Do you have a vision for your organization that you shape your work around?

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Structure vs. Flexibility

I listen to a LOT of podcasts about entrepreneurship, and many specifically about marketing because I have a TON of knowledge to be gained in that arena. Marketing feels about as foreign to me as speaking Nepali or playing chess, but it’s an absolute necessity for an entrepreneur.

One of my favorite podcasts is Building a StoryBrand with Donald Miller. The guy is a marketing and storytelling expert and an intellectual, but not pushy or over the top like other marketers I’ve listened to. His guests are the best of the best, brightest entrepreneurs of our time.

He recently did an episode with Tim Arnold all about embracing tension.

One theme that came out of the episode was the idea that binary thinking is the enemy of creativity. In other words, when we think of every situation as having a right and a wrong, a good and a bad, we get stuck. We inadvertently cross off the thousands of other potential solutions out there which limits us as leaders and the organizations we run. Now, as an analytical numbers person I do often see things in black and white but…

They discussed one particular dichotomy that got me thinking:

Structure vs. Flexibility

First, we need to get rid of the “versus” according to the idea of embracing tension. There is no fight or struggle between structure and flexibility because we can – and should – have room for BOTH structure AND flexibility in our work, home, and relationships. We should embrace the tension between structure and flexibility.

Here’s how I thought about applying this to my business.

Routines, systems, and workflows are important. I have processes in place that allow me to answer emails, prioritize tasks, onboard a new client, analyze a client’s financial statements, and close a client’s monthly books. It took a great deal of time, experimentation, and analysis to get all of these systems set up, but now many of these tasks run on autopilot. There is a great deal of structure to the work that I do. In the same way, there is structure to my day. I start each work day with a short period of journaling, followed by assembling my overarching to do list, and blocking off time to complete tasks, answer emails, and hold calls.

But what are systems and schedules and workflows without flexibility? If I don’t allow myself to remain agile and nimble, one new client or unexpected deadline would have my business crumbling to the ground, and me picking up the pieces each and every time. I must remain flexible in order to be adaptable to change.

Here’s how you can apply this to your organization, specifically around financial leadership.

Of course systems and schedules are vital when it comes to the IRS and other governance matters. We can certainly remain flexible, but typically, a deadline is a deadline and we simply must plan for it.

However, one area where I see organizations getting tripped up constantly is around flexibility in financial reporting. They run the same set of reports month after month because it’s part of their process. They get so stuck on autopilot that they lose sight of nuances, details, and opportunities. Their structure is at battle with their flexibility, and instead of embracing the tension they simply choose structure.

So here’s how you can embrace this tension to be more flexible with your financial leadership.

  1. Build a culture of structure AND flexibility within your team. Your team needs to be as flexible AND structured as you are. Without discipline, a finance team will inevitably miss deadlines, but without flexibility they may also miss opportunities for funding or new and exciting programs.
  2. Run the right reports at the right times. The standard income statement and balance sheet might not cut it every month. Wondering why your cash balance is low? Dig deep into your A/R Aging report. Thinking about increasing investment into a particular program? Run a P&L by program to see how profitable it currently it. There’s SO much information hiding in your financial statements that leaders often MISS.
  3. Conduct a systems and processes audit. This audit can simply be a review of your systems to ensure you’ve got the structure to success and the flexibility to take on new opportunities as they arise. Maybe you need to lighten up on arbitrary deadlines or tighten up on accuracy. Document standard operating procedures (SOPs) from beginning to end to find gaps or weaknesses where you can import new structure or flexibility.

Do you learn more towards structure or flexibility in your home and work life? How can you strike a greater balance between the two at work and at home?

Interested in building this culture of structure and opportunity into your organization but don’t know where to start? We do this ALL the time for clients, so drop a line and let’s chat.

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The best investment I’ve made in my professional development

Last year I made the biggest investment in my business and my own professional development yet.

I joined a paid mastermind.

Don’t worry, I had no clue what that meant either.

My mastermind is led by a successful entrepreneur who’s walked in our shoes, and I’m one of five like-minded business owners at similar stages in our businesses. We have “hot seat” phone calls once a week where we pose challenges and share ideas, one-on-one coaching with our leader, three in-person retreats throughout the year, and guest experts who share their entrepreneurial journey with our group.

It’s a year of intensive professional and business development, and it is well worth every penny.

A mastermind is not a one-and-done course where you forget everything you learned once you dive headfirst back into your busy work routine. If you’re thinking about joining a paid mastermind, here are the three best things I’ve taken away from mine:

1. A tight knit community. I now have a tribe that I can go to, no matter how challenging my day, and seek advice, support, or encouragement. Most of these colleagues have been there, done that, in a way that my team hasn’t. I’ve been given the confidence and clarity to make the toughest and most important decisions for my business and life with this tribe behind me.

2. Accountability. It’s so easy to toss ideas around in our heads while driving to the office or chatting with our spouse, then let the ideas disappear into the ether. A mastermind has helped me turn those ideas into reality. For example, I’d thought for months about adding to my team (I even found notes on my phone from a year ago stating that goal!) but my Type A, control freak nature held me back. Once I told my mastermind about this idea, they provided the push I needed to make it happen. And they were right there for the virtual high-fives when I reported back that my team had tripled.

3. Fresh perspective.  My mastermind leader has intentionally brought together a group of diverse people focused on a similar goal – to grow their business with intention. Each member has a unique skillset and network, and all is fair game to share with the others. We’ve made introductions to Facebook Ads strategists, web designers, accountants, and even clients because we all understand that competition is the devil!

So, you may ask, why can’t a group of people just get together, be accountability buddies, and slap a “mastermind” label on it?

You certainly can! BUT, there are two key reasons that structured masterminds are significantly more successful and impactful to your development.

  1. When people make a decision to invest their hard-earned resources into something, they will remain more committed to completing the program and “getting their money’s worth”. A free monthly coffee chat with other leaders at the local Starbucks is great but because you have no skin in the game, one missed session turns into another and another until you’ve completely dropped out. Talk about the total opposite of accountability! If you’ve invested in a paid group, you won’t miss a call unless it’s an absolute emergency. Trust me.
  2. Without a leader, a group of people gathering to “talk shop” veers quickly into a bitch session about a challenging board chair or unstable team dynamics or an annoying funder and it’s hard to come back from that. A mastermind leader ensures that everyone gets their time in the hot seat and often brings guest speakers to the group for enhanced learning.

If it wasn’t obvious, I’m a HUGE proponent of paid masterminds for professional and personal growth, knowledge gaining, and networking.

If you want to know more about masterminds, how you can benefit, my specific experience, or how much they usually cost, go to the bottom right hand corner of your screen and click the chat box. Your message will get to me instantly and I’ll drop you a note right back!

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What my workout taught me about business

I almost didn’t go to yoga this morning. I was awake and laying in bed looking at my phone, reviewing the class descriptions over and over again, convincing myself this particular class would be too hard.

The class I attended a couple days ago kicked my butt. As I am still working on regaining my pre-baby fitness, I found myself struggling with even the most basic flows and skipping every other chaturanga. So when I read that this morning’s class was a faster (more difficult) flow, I looked for easier classes on the schedule instead.

I was wide awake though, and the rest of the family was sleeping, so I got up and went.

The teacher starts each class by reading a short story, quote, or poem and today was all about stepping out of our comfort zone to take little side trips throughout the road trip of life. She talked about changing the inner narrative that plays in our head telling us that something is too hard or too scary, and reframing that narrative into a more positive one.

Well then.

For someone who waxes poetic about stepping out of one’s comfort zone and trying new things, this was a little bit of a kick in the pants. Just because one class was hard, I was going to take the easy way out next time?

Nope. Not me.

I spent the rest of the class telling myself that I could hold the pose just a little longer, and you know what? It worked. My little side trip down this morning’s yoga practice journey left me feeling energized and ready to conquer the day.

A shift in my inner narrative and my mindset, something that costs literally nothing, changed the course of my entire day, maybe my entire week.

Now apply this to your business or organization. If you ask a potential donor for a $500k grant and they say no, you could tell yourself, Well, this type of donor doesn’t believe in this organization so I may as well only request $100k grants from now on. But if you change your mindset to, I believe in this mission and I know they will too, and you may land three $500k donors because they can sense your passion and dedication.

I know that all this mindset talk may be a bit woo-woo for some people, but it all boils down to this:

When things get tough in your business, what do you do? Scrap a good idea because one person said no? Decide never to hire someone again because you had one bad hire? NO WAY!I challenge you to do just one thing out of your comfort zone this week and practice resiliency to get through it.

I promise it will be worth it.

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Why 100 Degrees is so much more than accounting

Empowerment.

I’ve seen it criticized as a buzz word or jargon in the nonprofit world, but I disagree. Yes, everyone seems to be empowering someone or something but I happen to like the word.

When I think of empowerment, I see someone standing a little taller, speaking up a little more, and taking action with confidence. It’s that feeling that we can do something and make a difference in our own life and in the lives of others.

Empowerment to me is confidence in your skills and abilities to make the best decisions for you.

We often think about it in terms of empowering youth or empowering women but 100 Degrees Consulting does empowering work too.

We give CEOs and Executive Directors confidence in their numbers and their ability to lead their organization. We discuss the financial statements in a way that even the most non-numbers people can understand, and we help provide a clear vision into the future by developing customized forecasting tools.

For us, clarity leads to confidence which leads to empowerment.

We are helping CEOs more strongly lead their organizations through empowerment.

I am so ready to conquer this week and empower our nonprofit and small business leaders out there!

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How a sabbatical can make you more successful

Have you ever dreamed about leaving your 9-5 grind behind and embarking on an epic adventure? Where would you go?

I would head west to our national parks – Bryce Canyon and Zion and Yosemite and Yellowstone – then maybe pop over to Southeast Asia to explore the beaches of Thailand then Australia and Kilimanjaro and Morocco…and so on.

It’s fun to dream, right?

But Tim Ferriss and his 4 Hour Workweek don’t think this has to be a dream. I’m halfway through this book and feeling incredibly inspired to streamline my business and stop wasting time, so that my time is freed up to enjoy elsewhere.

Have you read the book? What do you think of a 4 Hour Workweek? Impossible?

I will admit I’m skeptical.

I took the leap into business ownership and while I definitely see room to increase productivity, I’m not sure that I could get my working hours down to only four. And convincing my husband to leave corporate America with its cushy and more importantly reliable salary and health insurance and 401(k) is a serious long shot.

What about a sabbatical?

For those who like traveling but don’t want to be a nomad, a sabbatical is a perfect option. Think: a three-month break from work to decompress, experience the world, and focus on living life (not just through someone else’s Instagram feed).

And, as it turns out, sabbaticals can benefit both you AND your company. I think we can all point to the obvious benefits of reducing stress and refreshing your brain with creative ideas so you come back to work energized.

But a recent study called Creative Disruption showed that your organization benefits too.

“Organizational capacity is increased as the second tier of leadership takes on new responsibilities.” And “governance is strengthened as a result of the planning and learning that goes with a sabbatical process.” Talk about testing the limits of your org chart!

I’d say that’s a win-win.

I’ve seen the benefits of being away from my routine for three days – mind space is freed up for more creative thinking and relaxation – so I can only imagine what three months would do for my business.

What do you think? Is a four-hour workweek or a sabbatical in your future?

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