Leveraging Technology to Facilitate Better Planning with Heather Johnson of Blackbaud

Are you leveraging technology to create better outcomes for your nonprofit? Do you immediately get a feeling of overwhelm or dread when you hear the term “leveraging technology?” It’s understandable if you do, technology can be complicated to say the least. However, it can also be a game changer when it comes to freeing up extra time.

In today’s episode, I chat with Heather Johnson about her experience of helping nonprofits leverage technology. We dive into how the nonprofit space has evolved over the last two decades, especially regarding technology and awareness. Heather also tells us her first-hand experiences of how organizations are having a much greater impact on their communities when they have a solid financial foundation and good technology systems in place. 

She also shares how nonprofits are experiencing high ROIs when they incorporate more efficient processes into their backend business operations. Plus, you’ll learn more about how to use one of your greatest assets, your team, when identifying and improving inefficiencies within your organization. 


About Heather

Heather Johnson has spent two decades working with technology for nonprofits. With experience working with nonprofits at every step of their journey to revolutionize their organizations, she has come to learn what good looks like and where technology can be the nonprofit’s friend or their worst enemy.


Read the podcast transcript here.


Episode Summary

In this episode, you’ll learn how leveraging technology can create better outcomes for your nonprofit like: 

•How the nonprofit space has grown and evolved over the past 20 years (5:20)

•The ROI of having good technology in place (7:30)

•Identifying opportunities for improved efficiencies (12:00)

•How a solid financial foundation leads to more revenue (17:10)

•Using your team’s perspective to help identify and fix inefficiencies in your organization (22:00)



“We’ve seen the business of nonprofits explode over the last 20 years, and I really believe that it’s just going to continue to grow as folks become more and more focused on social good.”

“Let the machines work so the people can think.”

“You cannot have the impact that you want to have if your backend (system) is broken.”

“Any platform is only as good as its level of adoption.”



Connect with Heather on LinkedIn: https://www.linkedin.com/in/heather-johnson-a170b3157/ 

Follow Blackbaud on Instagram: @blackbaud

Keep up to date with Blackbaud on LinkedIn: https://www.linkedin.com/company/blackbaud/ 

For more information on Blackbaud, visit their website at: www.blackbaud.com 


Download the free Finance Routine Checklist: https://100degreesconsulting.com/routine/

Keep up to date with the podcast: @100degreesconsulting

Follow Stephanie on Instagram: @stephanie.skry/ 

Connect with Stephanie on LinkedIn: https://www.linkedin.com/in/stephanieskryzowski/ 

Visit the podcast page: https://100degreesconsulting.com/leveraging-technology


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